{"id":6194,"date":"2009-12-07T21:36:49","date_gmt":"2009-12-07T13:36:49","guid":{"rendered":"http:\/\/poobalan.com\/blog\/?p=6194"},"modified":"2009-12-07T21:36:49","modified_gmt":"2009-12-07T13:36:49","slug":"dbkl-hotline-to-have-tamil-too","status":"publish","type":"post","link":"https:\/\/poobalan.com\/blog\/borninmalaysia\/2009\/12\/07\/dbkl-hotline-to-have-tamil-too\/","title":{"rendered":"DBKL hotline to have Tamil too!"},"content":{"rendered":"

This is a rarity. DBKL is launching a hotline for complaints<\/a><\/strong> early next year. The number is 1-800-88-3255. Its being tested now, and the cool thing is that there operators will also handle complaints in Tamil! Not bad.<\/p>\n

\n

The call centre, which is expected to be fully operational next year, will be the first of its kind undertaken by a local authority to provide its citizens a convenient and fast way to connect with the local government.<\/p>\n

Kuala Lumpur mayor Datuk Ahmad Fuad Ismail said the DBKL was currently finetuning the system and conducting a trial run to monitor the system.<\/p>\n

\u201cWe are currently training staff to improve their communications skills. The first batch of five officers are currently testing out the system but it will only be launched in January,\u201d he said.<\/p>\n

The call centre will be located at Menara DBKL II and will operate from 9am to midnight, seven days a week. Operators will speak in Bahasa Malaysia, English, Mandarin and Tamil and will take in all complaints on various issues.<\/p>\n

\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

This is a rarity. DBKL is launching a hotline for complaints early next year. The number is 1-800-88-3255. Its being tested now, and the cool thing is that there operators will also handle complaints in Tamil! Not bad. The call centre, which is expected to be fully operational next year, will be the first of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[230],"class_list":["post-6194","post","type-post","status-publish","format-standard","hentry","category-borninmalaysia","tag-kl"],"_links":{"self":[{"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/posts\/6194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/comments?post=6194"}],"version-history":[{"count":1,"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/posts\/6194\/revisions"}],"predecessor-version":[{"id":6195,"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/posts\/6194\/revisions\/6195"}],"wp:attachment":[{"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/media?parent=6194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/categories?post=6194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/poobalan.com\/blog\/wp-json\/wp\/v2\/tags?post=6194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}