Wow! Can’t believe this la! 60 reports for a civil service of more than 1.2 million staff is too small to warrant a mention (just 0.005%). That’s what most people will say. Murugiah said that’s a montly average, but the article did not mention how long the period of calculation. If it was a year, then its 720 per year which takes it to 0.06%, still a very very small number. \u00a0However, bearing in mind that not all of the 1.2 million staff are facing the public, then the percentage can increase. \u00a0And as is with statistics of criminal nature, the reported cases may be indication of a bigger number of cases (but hopefully not).<\/p>\n
\nPublic complaints against rude and racist civil servants is rising, said Deputy Minister in the Prime Minister’s Department T Murugiah.
“The Public Complaints Bureau (PCB) receive over 60 reports monthly on rude and racist civil servants. It can raise anger and used as an issue to cause conflict between political leaders,” he told a press conference in Ipoh today.
He said PCB would not hesitate to recommend that departments and agencies take action including sacking, suspending or disciplining those responsible.
The latest case was reported on Nov 10 where a hospital nurse was said to have uttered racist words at a family.
Murugiah said the issue was made worse with the interference of politicians.
Most of the cases reported involved uniformed personnel like police, hospital and school staff.
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