Bad Experience at Old Town Kopitiam IOI Mall

May 16th, 2009 by poobalan | View blog reactions Leave a reply »
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I was supposed to write about this last week, but forgot. Good thing Then reminded me again. It was JCard day at Jusco IOI Mall Puchong, so I went there to buy some things ..ahem….

In the midst of shopping, we decided to take a break and go for breakfast (we went early, at 8am to Jusco). So, proceeded to Old Town Kopitiam located on the ground floor (facing outside). Then and I ordered one of the breakfast sets each, just like some other patrons there. We waited, and waited, and waited, and waited…for about 45 minutes!. Only the drinks came early. My food also came within 15 minutes, but the mee hoon took ages. The Malay lady at next table walked off (I guess she came earlier and was waiting like us as well). Other patrons were also looking anxiously. Then, after inquiring from the waiter, found out the mee hoon stock was depleted, and they were preparing a new set!

The other grouse we had with the place is the inability to communicate with the workers – they smile and nod their heads, but most of the time misunderstand our question. We asked a simple question – how long would it take for the food to arrive – but no proper answer from 2 of the serving staff. I think its time for Old Town to go Malaysia Boleh and hire local staff.

We left without Then getting her mee hoon, and the counter guy had some common sense to not charge her for the drink.

We decided to boycott Kopitiam in IOI Mall until further notice.

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1 comment

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