Business or Principle

April 9th, 2010 by poobalan | View blog reactions Leave a reply »
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Today, we went for breakfast at a relatively new Indian restaurant along LDP highway. Its Raj and True, located in the shoplots next to new McD, before Seri Kembangan exit.

I noticed there was plenty of “no smoking” stickers pasted on the walls, and yet there were ashtrays on the dining tables. One patron was smoking in the restaurant (it is a middle unit, so there’s lack of ventilation).

As I was paying the bill, I asked the lady at the counter why there’s conflicting things in the restaurants (no smoking sign and the ashtrays). She said its just a requirement by local council to display such signs, but not followed since don’t want to offend customers. Well she certainly offended me. Her excuse is that will be having an air-cond section soon so non-smokers can sit in there. Furthermore, since everyone does it, so no big deal. Right, like if everyone eats shit, you would too.

Two things here:

1. Restaurants that are closed dining area are considered non-smoking zone. Normal restaurants are not. So, why need to display stickers? Unless the rules changed recently. There’s a list of places provided by MOH and its says only air-conditioned restaurants. I didn’t ask her in detail because she says its local council ruling (I think it falls under MPSJ).

2. If you display such rules, don’t you want to enforce it? If you can compromise on this, one wonder one what else can be compromised in the name of running business. Cleanliness? Bribery? Quality?

So, business comes first for you folks? If you have some principles, better make sure they are aligned to your business because I think business erodes ethics and principles.

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